Privacy Policy

We collect only the information needed to process your orders, deliver them and support you: your name, contact details, delivery and billing addresses, GST details if you provide them, and your order history.

How we use it

To confirm, pack, ship and invoice your orders, to send order and delivery updates, and to answer your questions. Payment card details are handled by our payment gateway; we do not store them.

Sharing

We share delivery details with our courier partners and payment details with our payment gateway only as needed to complete your order. We never sell your personal data.

Newsletter

If you subscribe, we send planting tips and offers. You can unsubscribe at any time using the link in any email.

Your choices

You can view and update your details in your account, or contact us to correct or delete them, subject to records we must keep by law (such as tax invoices).